Policy settings
Policy Settings for Higher Realm Retail
Privacy Policy
At Higher Realm Retail, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure.
Information Collection
When you visit https://higherrealmretail.com/ and make a purchase, we collect the following information:
Personal information, such as your name, email address, and shipping address.
Payment information, such as your credit card number and billing address.
Use of Information
We use the information we collect to:
Process and fulfill your orders.
Provide customer support.
Send you updates, promotions, and newsletters (if you opt-in).
Improve our website and product offerings.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted data transmission, and regular security updates.
Return Policy
At Higher Realm Retail, we want you to be satisfied with your purchase. If you are not completely satisfied, you may return the item within 30 days of the purchase date for a full refund or exchange. To be eligible for a return, the item must be in its original, unused condition.
Return Process
To initiate a return, please contact our customer support team at [email address]. They will provide you with a return authorization number and return shipping address. Please note that you are responsible for the return shipping costs.
Shipping Policy
We strive to process and ship your orders as quickly as possible. Orders are typically processed within 1-3 business days and shipped using standard shipping methods. Delivery times may vary depending on your location.
International Shipping
Higher Realm Retail ships to select international destinations. Please note that international orders may be subject to customs fees, import taxes, and other charges not included in the item price or shipping cost. These charges are the buyer's responsibility.
Contact Us
If you have any questions or concerns regarding our policies, please feel free to contact our customer support team at info@skylaracamesis.com